Re: Subscription Renewal
Just bumping this. I finally received an email from Avid Support setting up a case last Wednesday. They asked me for some information which I responded to within two hours. No response in almost a week, for which I followed up a couple of days ago. Can anyone from Avid help me? The timeliness of Avid is truly frustrating. Fortunately, I'm a hobbyist so it's not the end of the world, but if I depended on this process to finish a project for a paying client, I'd really be livid. Case Number - 04303919
AVID NEEDS TO DO BETTER. THERE'S NO EXCUSE FOR SUCH POOR CUSTOMER SERVICE, WHICH I'M TRYING TO PAY THEM FOR! 
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2009 MacPro 4.1 flashed to 5.1, 64 GB RAM, Open Core 0.7.3(V2), OS11.6.1, ProTools 2021.7 Native, MOTU1248, Superior Drummer, Keyscape, Omnisphere & Others
2021 MacBookPro M1Max, 64GB RAM, OS12.1, ProTools 2021.12, Various VI's
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