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Old 10-27-2020, 07:04 AM
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antonis antonis is offline
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Join Date: Nov 2004
Location: London, UK
Posts: 1,339
Default Avid ASC Support in the UK

Does anyone know what on earth is happening with Avid's appalling support (at least here in the UK that is)?

The phone is prompting to go online, I've got the ASC number and going to the online page below:

https://avid.secure.force.com/ASC/AS...ToCaseHomePage

Is not letting me submit the number.

All I am trying to do is submit the TOO for the Avid 9 HD that I sold to another member of DUC.

Any ideas anyone?
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1. Mac Pro 5.1, 2.66GHz, Twelve Core, HDN, AVID MTRX, Sync HD, PTU, OS X 10.14.6.
2. Mac Pro 5.1, 2.66GHz, Twelve Core, Yamaha Dante Accelerator, PTU, OS X 10.14.6.
3. D-Command ES, 24-fader.
4. Eleven Rack.

Last edited by antonis; 10-28-2020 at 06:01 AM.
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