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Old 09-21-2022, 11:44 AM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Carbon - How to renew? Perpetual or subscription?

Quote:
Originally Posted by romhey View Post
So my Carbon license for Pro Tools showed up today as expired subscription. No grace period, no parachute perpetual kicked in. Just left with useless expired subscription. My system id is -. Any help from Avid would be appreciated. Thanks


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Started a support case for you so watch for an email update. Please also check your Products Not Yet Downloaded in my.avid.com since you also have a Pro Tools Ultimate waiting to be redeemed - that was provided as part of the promo last year.
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