View Single Post
  #1  
Old 01-24-2023, 06:58 PM
mattrixx mattrixx is online now
Member
 
Join Date: Jan 2005
Location: Adelaide - Australia
Posts: 1,125
Default Missing Pro Tools Ultimate Perpetual iLok assets

Hi there,
I renewed my Perpetual sub on December 22nd 2022 and I have not received the iLok asset. It won't refresh etc.

The plugin bundles have updated to reflect another year on the expiry...

Only reason I knew something was up, was on launching Pro Tools Ultimate, I got the following message.... aargh.
Need to urgently get this sorted. (tried to log a support case). Have work to complete.

__________________
Matt McKenzie-Smith
mattrixx.net
SourceConnect - mattrixx
AVID Collab user - mattrixx

MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01

Last edited by mattrixx; 01-24-2023 at 09:12 PM.
Reply With Quote