View Single Post
Old 01-19-2021, 06:45 AM
crizdee's Avatar
crizdee crizdee is offline
Join Date: Dec 2004
Location: Brighton, UK
Posts: 10,677
Default Re: D Control firmware not loading

Originally Posted by Davidwilson View Post
Hi all

I have a d control that has an issue loading firmware for Main unit.

When opening peripherals and initiating the main and 2 fader packs it says firmware need updating. When i do this it stops half way and fails .

The only obvious issue is that the fader is not opperating on the focus channel.

Anyone know how to get around this issue?


Have you tried resetting the units back to factory firmware.

power down. hold the solo, select and mute buttons on the first fader (To the left) and turn on whilst holding those buttons.

Now when you re-establish the units in the peripherals menu it should update the firmware i think. it will load the firmware to match your version of installed Pro Tools.

When you check the firmware in the utility menu does it says whats installed? Maybe it is installing and there's another reason the fader isn't working!

PT MAC Troubleshooting...

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club Joy Of The Return #9 UK album charts

PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
Reply With Quote