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Old 10-01-2020, 01:50 PM
Marsdy Marsdy is offline
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Join Date: Oct 2009
Location: England
Posts: 2,100
Default Re: Stuck with dead/demo-mode Kontakt 5.5 databases. Can the DUC help where N.I won't

Bummer.

I don’t know I’m afraid.

A couple of long shots:
1. Have you run Kontakt stand-alone and tried adding libraries there?
2. I’m surprised Native Access works but maybe try reinstalling a (small) library from there? (On the Installed products window, click on “Full Version” in the rightmost column.)
3. Ask on the Native Instruments user forums if you haven’t already. It’s often a better bet than NI support!

EDIT: Your third screenshot just appeared. It looks wrong that the serial number doesn’t show up! I wonder what would happen if you added the serial number for a product in Native Access? Maybe try a library you don’t like/use first.
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Dave Marsden
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