12-01-2021, 10:24 PM
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Member
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Join Date: Jun 1999
Location: PNW
Posts: 10,212
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Re: License gone after update
Quote:
Originally Posted by JRembrandt
Hello,
I bought an upgrade plan for my perpetual EDU license and cannot find it neither in my iLok nor in my Avid account...
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Welcome to the community.
Your account shows an active Software Updates + Support Plan and licenses deposited. If this is still unresolved please start a support case to provide your System ID and Order #. Thanks!
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