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Old 07-25-2011, 05:37 AM
Metamurphic Metamurphic is offline
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Join Date: Jul 2011
Location: Australia
Posts: 3
Default Re: Problem Installing my 11R Expansion

Ok. I'm 100% positive i've entered the serial number and system id correctly. I've Typed and checked, copy and pasted directly from my products section on avid. I've even discovered you can enter the serial number without the dashes every 5 characters and it still recognises it.

HOWEVER
It's still getting the "Serial does not match the system ID on record for this serial number" message.
I read in another post that tech support for regestration/activation issues is free (No ASC purchase required) Australia / New Zealand is handily an option on their store BUT nowhere to be seen on their support page.

Is my only option to call an international phone number to possibly get help?
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