[coaster]

i believe there is a vertical fader near the playback controls in the import audio window that controls volume. fades are trickier to control- i don't know what hardware you are using but the fade is (i think) compiled with the MAC hardware and run through the DIGI hardware. the volume setting is probably controlled in the SOUND control panel. i don't think this setting has anything to do with protools-it is a mac thing. my fade previews are slightly louder than normal, but since i mix and edit somewhat quietly it is not a problem.