View Single Post
  #2  
Old 07-11-2021, 07:06 PM
unkJE's Avatar
unkJE unkJE is offline
Member
 
Join Date: Dec 2011
Location: Adelaide, Australia
Posts: 3,018
Default Re: DIGI 002 quit and now won't connect via Firewire

Try another Firewire cable (they do wear out!)

Turn OFF your Digi002 Rack before connecting or disconnecting the Firewire cable

Startup order:
Turn ON your Digi002 Rack
Turn ON your computer
Launch Pro Tools



https://avid.secure.force.com/pkb/ar...oting/en388139
I can't hear any audio output:

If you have speakers connected to the Main Outputs, make sure the buttons Alt Src to Mon and Mute are not engaged. This is also applicable to the headphone output.


DUC Search:


002 Rack firewire won't connect
https://duc.avid.com/showthread.php?p=1887390


Quote:
Originally Posted by TOOT88 View Post
My firewire light on 002 rack won't light up anymore, therefore there is a problem with 002 Rack firewire, internal issue. I read there is a part that Avid will send you, but I have no way to contact them.

I'm trying to get a part for 002 rack, but can't find a way to contact Avid to get the damn part. Spent 30 hours already trying to contact them. But all I see is ASC codes.

Quote:
Originally Posted by albee1952 View Post
The power harness is likely the issue. I would contact AllPro Electronics in Nashville as they are an authorized repair center, and should be able to get any part. Before you do that, you might try re-seating the harness as that fixes the issue about half the time. The rack is simple as you simply remove the top. With the front panel toward you, the PSU is on the right side. You can follow the harness from there to the 2 other connectors. Remove and reconnect all 3 connectors, 5 to 6 times(I would do the 2-wire connector on the PSU as well). replace the top(maybe with 4 screws for now) and test.



Avid Knowledge Base - Digi 002 and 003 Drivers
https://avid.secure.force.com/pkb/ar...02-003-Drivers

Avid Knowledge Base - Digi 002 Rack Product Information
https://avid.secure.force.com/pkb/ar...guide/en365819

Digi 002 & Digi 002 Rack Basics Guide
http://akmedia.digidesign.com/suppor...uide_25678.pdf

Getting Started with Digi 002 Rack
http://akarchive.digidesign.com/supp...d_002_Rack.pdf
__________________
Pro Tools Studio 2024.3 * SSL UC-1 * Digidesign Command 8 * TECH 21 SansAmp 2.0 * Xvive U3 2.4Ghz Wireless Microphone * Shure SM57 & Rode NT2-A * Fender 30 & Champ 12 valve amps * M-Audio Axiom Pro 49 * PreSonus Speakers & Monitor Station V2 * Lenovo W520 laptop Type 427637U (32 GB RAM) with extra-Ports Dock + SSDs: 2 @ Samsung T5 + 1 @ Samsung T7 * 3 Screens: 15.6” Laptop + 24” BENQ GL2450-B + Samsung 27” CT550 curved Monitor * best Wife!

Last edited by unkJE; 07-12-2021 at 12:22 AM. Reason: DUC searches
Reply With Quote