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Originally Posted by Southsidemusic
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Sad. Explains why I got an email from my long-time 'sales engineer' who had been with the company for like 15 years that he was leaving and another person would pick up my account.
They were a good company to deal with if you had a problem. Example: some years back I ordered a Moog Voyager rack mount synth and a DSI PolyEvolver rack mount synth. The PE crapped out after a couple of days. Called up my guy, told him what happened and the synth was picked up by UPS the next day. Less than a week later I get a UPS delivery with the new synth. They had to have shipped the new one when they started the pick-up process and didn't wait to get the original one back. Nice work.
Near as I know there's no one in the US that has the product depth that Sweetwater has.