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Old 04-08-2020, 02:59 PM
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lesbrunn lesbrunn is offline
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Join Date: Feb 2002
Location: Accra, Ghana
Posts: 1,147
Default Re: 2020.3 on Windows 10 - video corruption and cannot uninstall

Quote:
Originally Posted by TD99 View Post
Pretty ugly issue even for Avid. Video Engine inoperable on my system - stalls
at Waiting for video engine to launch so no video engine. And the uninstaller is broken - greyed out. Tried all the usual fixes reinstalls, prefs etc. No go. I hope somebody comes up with something soon. I'll keep trying.
Manually remove PT from the registry and re-install it. Be careful though, you can mess up your PC if you are not sure of what you're doing!

Alternatively, this from Pro Tools PC:

1. First backup important prefs and Plug-in folder with Trasher

2. After uninstalling, go to C:\Program Files and delete the Avid folder.

3. Go to C:\Program Files\Common Files\Avid and delete the Pro Tools
folder, BUT KEEP the Audio folder.

4. Go to C:\users\your name\AppData\Roaming\Avid and delete the Pro
Tools folder. DO NOT DELETE the Pro Tools 10 folder.

5. Go to C:\users\your name\AppData\Local and delete the Avid folder
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MSI Pro Z790 Edge | i913900k @ 5.7GHz | 64GB DDR5 5600| 8TB NVMe | 3TB SATA SSD |10TB WD Black | Audient iD14 | PT 2022.12| Win 11 Pro | Tons of VIs and plugins
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