[littlegreenmen13]

Thanks, Nathaniel. Avid sent me instructions to perform a hardware test. While performing the test, everything except the wheel led to a reaction by The Dock. Touching/rotating the wheel did not elicit any reactions by The Dock.

As far as trying a different Dock, unfortunately, I don't have access to another one to try. I'll have to see what Avid suggests.

Thanks again for trying to help.