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Old 11-23-2021, 02:58 PM
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EddieJones EddieJones is offline
Join Date: Dec 2014
Location: Santa Cruz
Posts: 3,598
Default Re: EuControl discontinued for Avid Artist Series?

The End of Support dates generally refer to hardware support/repairs. These are firm cutoffs as we plan stock of spare parts for 5 years etc. Technically speaking this is the end of phone support and bug fixing too. But for EUCON software in particular we do some testing on Artist Series every release and fix minor bugs. Sometimes a feature just works or is easy to port so they get that too. The bulk of our testing does go on the currently sold products though. We will continue this way for as long as possible but due to so many OS changes its getting harder and harder.
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