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Old 12-08-2021, 10:46 PM
JamesG602 JamesG602 is offline
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Join Date: Apr 2019
Location: Phoenix
Posts: 31
Default Re: HD Native Setup help! Won’t see third interface.

So I hooked my HDX card into a chassis and hooked that up to the three interfaces and after a firmware update on the HDX card everything is working as it should.

So yes seems like port 2 on the Native box might be shot…

I’m using apple adapters and thunderbolt cables to the Native box, so all high quality stuff.

Only other thing or possibly try would be the power supply like mentioned. Anyone know what specs on the power supply is needed?

What’s the process for contacting avid for a warranty repair, it’s been just shy of a year.

Thanks!
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Mac mini 2018 i7 32GB RAM
Protools 2020.12 Ultimate
HDX 1
HD Native
HD Omni
HD 8x8x8
Artist mix
S1 with IPad Pro 12.9 gen 2
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