[Darryl Ramm]

Some more info might help. Start at the "Help us Help You - READ THIS Before Posting!" link above.

The settings files should not matter.

By any chance did you try to manually install the Eleven Rack plugins over Pro Tools 10? (you do *not* need to do this on Pro Tools 10).

You did a fresh install on Pro Tools 10? Or was it an upgrade? Did you uninstall the previous version before doing this install? What exact version of Pro Tools 10? What exact OS? Is everything else working OK?

What standard debugging things have you tried? Try following the troubleshooting steps to delete databases and preferences under the "Help us Help You - READ THIS Before Posting!" link above on this page.

Are you using the Eleven Rack as an interface? Does it show up/work OK at that?

Darryl