[mastephe]

Hi,
I am experimenting with Pro Tools 2022.6 and am trying to set it up using a Windows PC, AVID HDX card, Blue 192 I/O, and Blue 192 Sync. I have the Blue 192 I/O connected to the HDX card at the primary port and the Sync hooked up via a serial cable. The units are plugged in and appear to be working. I also have a Digilink license that is on an ilok usb drive which is plugged into the computer. I have tested the HDX card and it appears to be working with no errors on DigiTest. The I/O and Sync devices do not appear to be detected. I am attaching the images from DigiTest. Does anyone have any idea why the I/O and Sync are not being detected? I have read several posts where people claim it should work but I am getting no recognition at all. I am attaching a Sandra report below.
Thanks for any help that can be provided.


SiSoftware Sandra

ID
Host Name : DESKTOP-S29G5NS
Workgroup : WORKGROUP

Computer
Model : ASUS All Series ASUS MB
Serial Number : System Ser**********
Chassis : Default string Desktop
Mainboard : ASUS X99-E-10G WS
Serial Number : 1611874********
BIOS : AMI (OEM) 0501 10/26/2016
Intel Management Engine (ME) : 9.1.37.1002

System Memory
Total Memory : 32GB DIMM DDR4

Processors
Processor : Intel(R) Core(TM) i7-6850K CPU @ 3.60GHz (6C 12T 4GHz, 2.8GHz IMC, 6x 256kB L2, 15MB L3)
Socket/Slot : FC LGA2011

Chipset
Memory Controller : Intel Xeon (Broadwell-E) DMI2 100MHz
Memory Controller : Intel Xeon (Broadwell-E) Memory Controller 0 - Target Address/Thermal/RAS 100MHz, 2x 16GB DIMM DDR4 2.4GHz 128-bit
Memory Controller : Intel Xeon (Broadwell-E) Target Address/Thermal/RAS 100MHz

Memory Module(s)
Memory Module : Crucial/Micron BLS16G4D240FSE16FBD 16GB DIMM DDR4 2Rx8 PC4-19200U DDR4-2400 (16-16-16-38 4-54-18-6)
Memory Module : Crucial/Micron BLS16G4D240FSE16FBD 16GB DIMM DDR4 2Rx8 PC4-19200U DDR4-2400 (16-16-16-38 4-54-18-6)

Video System
Monitor/Panel : ACR SB220Q
(1920x1080, 21.7")
Monitor/Panel : ACR SB220Q
(1920x1080, 21.7")
Video Adapter : NVIDIA GeForce GTX 1080 (2560S 20C SM6.5 1.61GHz/1.73GHz, 8GB 10GHz, PCIe 3.0 x16)
Video Adapter : NVIDIA GeForce GTX 1080 (2560S 20C SM6.5 1.61GHz/1.73GHz, 8GB 10GHz, PCIe 3.0 x16)

Graphics Processor
D3D 11 : NVIDIA GeForce GTX 1080 (2560S 20C SM12.1 1.61GHz/1.73GHz, 8GB 10GHz/10GHz)
D3D 11 : NVIDIA Quadro P6000 (3840S 30C SM12.1 1.5GHz/1.65GHz, 23.9GB 9GHz/9GHz)
D3D 11 : NVIDIA Quadro P6000 (3840S 30C SM12.1 1.5GHz/1.65GHz, 23.9GB 9GHz/9GHz)
OpenGL : NVIDIA Corporation Quadro P6000/PCIe/SSE2 (24GB)
OpenGL : NVIDIA Corporation Quadro P6000/PCIe/SSE2 (24GB)

Storage Devices
Disk : Seagate ST5000LM000-2AN170 (5TB, SATA600, 2.5", 5526rpm)
Disk : JAJS600M2TB (2TB, SATA600, 2.5", SSD)
Disk : Samsung SSD 960 EVO 1TB (1TB, PCIe3x4/NVMe, SED)
Disk : USB 2.0 PenDrive (1.1TB, USB2)

Logical Storage Devices
solid state (G:) : 2TB (NTFS, 4kB) @ JAJS600M2TB (2TB, SATA600, 2.5", SSD)
Recovery : 450MB (NTFS, 4kB) @ Samsung SSD 960 EVO 1TB (1TB, PCIe3x4/NVMe, SED)
Hard Disk (C:) : 930GB (NTFS, 4kB) @ Samsung SSD 960 EVO 1TB (1TB, PCIe3x4/NVMe, SED)
Hard Disk : 854MB (NTFS, 4kB) @ Samsung SSD 960 EVO 1TB (1TB, PCIe3x4/NVMe, SED)
Removable Drive (E:) : 1024GB (exFAT, 256kB) @ USB 2.0 PenDrive (1.1TB, USB2)
Hard Disk : 95MB (FAT32, 1kB) @ Samsung SSD 960 EVO 1TB (1TB, PCIe3x4/NVMe, SED)
New Volume (D:) : 5TB (NTFS, 4kB) @ Seagate ST5000LM000-2AN170 (5TB, SATA600, 2.5", 5526rpm)
Boxcryptor : 930GB (NTFS, 512bytes) @ Seagate ST5000LM000-2AN170 (5TB, SATA600, 2.5", 5526rpm)

Storage System
Storage Pool : Primordial (8.32TB)

Peripherals
LPC Hub Controller : ASUS ICH99 (Wellsburg) LPC Controller
Audio Device : ASUS ICH99 (Wellsburg) HD Audio Controller
Audio Codec : Realtek Semi 0900
Audio Device : AVID Tech Avid HDX
Serial Port(s) : 1
Disk Controller : ASUS ICH8R SATA RAID Controller
Disk Controller : Samsung SM963 2.5" NVMe PCIe SSD
USB Controller : ASUS ICH99 (Wellsburg) USB3 xHCI Host Controller
USB Controller : ASUS ICH99 (Wellsburg) USB2 Enhanced Host Controller #2
USB Controller : ASUS ICH99 (Wellsburg) USB2 Enhanced Host Controller #1
USB Controller : ASUS ASM1142 USB 3.1 Host Controller
SMBus/i2c Controller : Intel ICH SMBus
SMBus/i2c Controller : Intel MCP5-E(P) XMB Ch 0 SMBus
SMBus/i2c Controller : Intel MCP5-E(P) XMB Ch 1 SMBus

Printers and Faxes
Printer : Microsoft Software Printer Driver (300x300, Colour)
Printer : Send to Microsoft OneNote 16 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Brother HL-L2340D series (600x600)
Printer : Brother HL-L2340D series (600x600)

Biometrics
Voice : Analog NUI Voice Virtual Sensor (Voice)

Sensors
Location : Microsoft Visual Studio Location Simulator Sensor (Location, Unknown)

Peripherals
Media Player : USB 2.0 PenDrive (1024GB)

Network Services
Network Adapter : Hyper-V Virtual Ethernet Adapter (Ethernet)
Network Adapter : Intel(R) Ethernet Controller X550 (Ethernet)
Network Adapter : Intel(R) Ethernet Controller X550 #2 (Ethernet, 1Gbps)
Network Adapter : Hyper-V Virtual Ethernet Adapter #2 (Ethernet)

Operating System
Windows System : Microsoft Windows 10 Professional 10.0.19043
Platform Compliance : x64

Virtual Machine
Hypervisor : Microsoft HyperV 10.0.19041.1766

Performance Enhancing Tips
Warning 2513 : TPM not detected. Some security features are unavailable.
Tip 3 : Double-click tip or press Enter while a tip is selected for more information about the tip.