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Old 11-21-2016, 09:01 AM
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Default Re: Bought Pro Tools, but activation license is now missing in iLok license manager

Quote:
Originally Posted by Cutlerbri View Post
Hey Jeffro,

I'm having a similar problem. I just bought a new 27" iMac. I have an iLok 2, I'm a perpetual PT license holder, but I'm really struggling to download Pro Tools.

Avid is asking for my Download Code. Apparently it's supposed to be on my "activation card". But I bought PT online and I never received an activation card.

They sent me a code number via email but that doesn't seem to work. Is there a website that is good for troubleshooting these kinds of issues?
Hi,

Please check your Avid Account at my.avid.com

may we know what version of Pro Tools you're trying to download?

Thanks,
Tope
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