Re: Cannot update Dock Firmware?!!
little update: Tried using previous Eucon versions to see if that made any difference. On a version from 2019 it behaved differently in that it would not keep 'forcing' to update FW. It would not show (update fw) beside the dock in my surface column; yet when I'd try to update FW I kept getting the same result. nothing. I have given up on this unit and have already talked to my local shop for a return and they are bringing in another unit as this one seems to be defective. Quite the let down after waiting weeks for it to come in and have spent countless hours in the last few days trying to just get it to work out of the box. No Avid phone numbers that you can call that don't require paid subscription? just for minimal support?
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