Quote:
Originally Posted by its2loud
A couple of suggestions.
Are you on the latest version of Eucontrol? If not, download and install.
Be sure to uninstall the current version before installing the new version.
Before the S1 and tablet get loaded into My Surfaces. Power them off and only have Dock be recognized. Then click on and update the firmware.
Additionally, how do you have the Dock connected? Router? Switch?
Try those few things and report back. There might be others on here that might have some other options.
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I have uninstalled Eucon and installed newest version.
Both the S1 and Dock are connected into an ethernet switch where my mac is also connected to. My router feeds into the ethernet switch. Eucon sees the Dock and S1 and tablets.
I have tried only having the Dock powered on while doing update and it does not take. Once I click 'update firmware' in the dialogue box , the progress bar goes full in 1-2 seconds. I don't know if that's typical. Dock's version is 1.1.18.0 and dialogue window shows the upgrade would go to 21.8.1.0.