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Old 09-03-2021, 05:02 PM
Digital1 Digital1 is offline
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Join Date: Jan 2021
Location: Portland, Oregon, USA
Posts: 5
Default Error message on empty insert and send slots

First time posting. My apologies if I've missed something, but I've also been unable to find any related threads about my issue.

The symptom...
Clicking on the title of a track, an empty plug-in slot or send slot yields the following error message:
Assertion in "/Volumes/Development/238958/ProTools/NewFileLibs/Sys/MacOS/Sys_FileLocMacOS.cpp", line 230.

This of course prevents me from adding new inserts and sends or renaming tracks. There are other features I can still use by working around this error, but it would be nice to have my shortcuts back.

This happens randomly, first session I open or the Nth that day.

The cause...
Honestly, cannot for the life of me figure out what situation is causing this—it seems to be totally random.

So far...
Sometimes a system reboot will work, sometimes using disk utility's first aid feature works.

The Specs...
MacOS Mojave Version 10.14.6
2 x 2.4 GHz 6-Core Intel Xeon
ProTools 2019.12.0

Please let me know if any more information is necessary/helpful.
And thank you to anyone who is able to offer some insight
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