Hello all...first time Avid user here, just bought Keystudio with Pro Tools SE to use live for some synth/pad sounds at my church.
Anyways, I followed all the start-up instructions, restarted the CPU...and upon restart, I get a weird black screen that says "Code -7 Initialization Error" along with another box that says something about x86 - I think, I'm going off memory on this part.
EDIT: Its similar to the second photo that this guy posted...
http://duc.avid.com/showthread.php?t=285290
Okay, post restart...I figured maybe that was nothing, so I clicked the Pro Tools SE icon and the "Code -7" error popped up, followed by a "0xc0000142" application error.
I realize some others had posted about this issue before, and I Google searched, tried the search on here, tried calling Avid - I've tried everything before posting to no avail. SO...this is my last resort, I'm really hoping someone can help because I really want to play this in church tomorrow.
Here's my Sandra:
SiSoftware Sandra
ID
Host Name : mark-HP
Workgroup : WORKGROUP
Computer
Model : HP Pavilion dv6 Notebook PC 103C_5335KV G=N L=CON B=HP S=PAV
Serial Number : 5CH12*****
Chassis : HP Notebook
Mainboard : HP 358E
Serial Number : PBYWL06*******
BIOS : HP F.1C 05/12/2011
Total Memory : 3.48GB DDR3 SO-DIMM
Processors
Processor : AMD A6-3400M APU with Radeon(tm) HD Graphics (4C 1.4GHz/2.3GHz, 667MHz IMC, 4x 1MB L2)
Socket/Slot : FS1g1 (µPGA)
Chipset
Memory Controller : AMD F12 (Llano) APU Root Port 100MHz
Memory Controller : AMD F12/14 (Brazos/Llano) APU Root Complex 100MHz, 4GB DDR3 SO-DIMM 1.33GHz 64-bit
Memory Module(s)
Memory Module : Samsung M471B5273DH0-CH9 4GB DDR3 SO-DIMM PC3-10700S DDR3-1334 (9-9-9-25 4-34-10-5)
Video System
Monitor/Panel : Samsung Generic PnP Monitor (1600x1200, 156AT05-H07
, 15.3")
Video Adapter : AMD Radeon(TM) HD 6520G (320 SM5.0 400MHz, 512MB DDR3 1.33GHz 64-bit, Integrated Graphics)
Graphics Processor
OpenCL GP Processor : AMD Radeon(TM) HD 6520G (320SP 4C 400MHz, 256MB DDR3 1.33GHz 64-bit, Integrated Graphics)
Compute Shader Processor : AMD Radeon(TM) HD 6520G (320SP 400MHz, 512MB DDR3 1.33GHz 64-bit, Integrated Graphics)
Storage Devices
TOSHIBA MK6476GSX (640.1GB, SATA300, 2.5", 5400rpm, 8MB Cache) : 596GB (C:) (D:) (E:)
hp DVD-RAM UJ8B1 (8.4GB, SATA150, DVD+-RW, CD-RW, 2MB Cache) : 8GB (F:)
Logical Storage Devices
SYSTEM : 199MB (NTFS)
Hard Disk (C:) : 581GB (NTFS) @ TOSHIBA MK6476GSX (640.1GB, SATA300, 2.5", 5400rpm, 8MB Cache)
RECOVERY (D:) : 14GB (NTFS) @ TOSHIBA MK6476GSX (640.1GB, SATA300, 2.5", 5400rpm, 8MB Cache)
Hard Disk (E:) : N/A @ TOSHIBA MK6476GSX (640.1GB, SATA300, 2.5", 5400rpm, 8MB Cache)
Pro Tools SE (F:) : 8GB (CDFS) @ hp DVD-RAM UJ8B1 (8.4GB, SATA150, DVD+-RW, CD-RW, 2MB Cache)
Peripherals
LPC Hub Controller 1 : HP Hudson LPC Bridge
LPC Legacy Controller 1 : Winbond W83687THF
Audio Device : HP BeaverCreek HDMI Audio [Radeon HD 6500D and 6400G-6600G series]
Audio Codec : ATI (AMD) HDMI Audio
Audio Device : HP Hudson Azalia Controller
Disk Controller : HP Hudson SATA Controller [AHCI mode]
Disk Controller : HP Hudson IDE Controller
USB Controller 1 : HP Hudson USB OHCI Controller
USB Controller 2 : HP Hudson USB EHCI Controller
USB Controller 3 : HP Hudson USB OHCI Controller
USB Controller 4 : HP Hudson USB EHCI Controller
USB Controller 5 : HP Hudson USB OHCI Controller
USB Controller 6 : HP Hudson USB EHCI Controller
SMBus/i2c Controller 1 : ATI SB800 SMBus
Printers and Faxes
Printer : Send To Microsoft OneNote 2010 Driver (1200x1200, Colour)
Printer : CUSTPDF Writer (4000x4000, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet)
Wireless Adapter : Ralink RT5390 802.11b/g/n WiFi Adapter (802.11n (HT), AES-CCMP, 72Mbps)
Power Management
Battery No 1 : Hewlett-Packard 5100 55.08Wh/4.46Ah
Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x64
Windows Experience Index
Current System : 4.5
Thanks in advance, I hope I followed all of the procedures properly...
Jordan