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Old 05-07-2013, 04:46 PM
endlessnameless endlessnameless is offline
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Join Date: Apr 2013
Location: London
Posts: 4
Default Ridiculous Avid - Just Ridiculous

So I purchased a second hand eleven rack with pro tools 8 le licence and got a nice transfer of ownership form to submit to Avid. Easy enough except the registration transfer web form does not work. It goes to an error screen every time. However Avid are an impossible Company to just send an email to. I have searched for a support email address and can't find it. The registration case web form is broken, it does not work when you press submit yet it appears that there is no other way of contacting support unless you have a support plan or something. Am I missing something here?

My problem is also described here and I am not the only one: http://duc.avid.com/showthread.php?t=338215

Any fellow Eleven rack users know how to contact Avid about this problem?
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