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Old 05-14-2022, 07:22 AM
Michael Carnes's Avatar
Michael Carnes Michael Carnes is offline
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Join Date: Jun 2013
Location: Salt Lake Valley
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Default Re: ilok won't work on one of my computers

Quote:
Originally Posted by dougdi View Post
Ilok doesn’t work on my 2013 MBP unless I use a USB hub, I don’t know why.
I do remember there was an issue for a while where a USB hub was required. It ended up being an Apple issue, but there was a workaround for the iLok. I don't remember if it involved an update to the iLok firmware, an update to ILM (if you're old enough that also means Industrial Light and Magic) or both. The firmware can be updated from ILM, but it may mean you need to update ILM first. But before you do anything, you should go to iLok.com and see if you can find a reference to this specific issue in a FAQ. It's a little bit of a bother finding things there, but I'm guessing you'll find what you need. But it was a real problem.
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