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Old 11-03-2021, 06:29 AM
resonantRhythm resonantRhythm is offline
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Join Date: Jul 2019
Location: Sarasota, FL
Posts: 22
Default Re: DigiTest Failure

Quote:
Originally Posted by JFreak View Post
Maybe you need to contact support and ask which slot you need to put your HDX card in for firmware update?

I do not have 2019 Mac Pro but have read too many threads that it is picky about the slot. Some people have even given up and bought a cheap older Mac Pro for firmware update purposes only, but I don't think that is a good solution.

You are right in thinking it is best to update one card at a time. Whenever you have trouble like this, best to eliminate as many moving parts as possible.

I will keep you posted if I find something, but for now you may save time by contacting support.
I've read through all the articles about slot placement and the card[s] are in an 'Approved' and 'Tested' slot according to their articles.

There's no firmware update I'm aware of...they've been updated when there was a firmware update in 2021.3/2019.6 or whatever it was so they are on the latest [confirmed in DigiTest].

I have reached out to support and my case has been in Queue for almost a week now.
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