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Old 12-31-2021, 03:00 PM
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Avid Avid is offline
Join Date: Apr 1998
Location: Worldwide
Posts: 9,585
Exclamation Pro Tools Product Redemption Issue

We are aware of some reports of the redemption process not completing for customers with new product or upgrades. We are currently looking into this with high priority.

If you are experiencing this issue please start a support case to provide your account info and your redemption code.
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