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Old 01-03-2014, 07:22 AM
apoltorak6 apoltorak6 is offline
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Join Date: Jan 2014
Location: Pennsylvania
Posts: 2
Default Pro Tools Express can't locate hardware.

Hi there. I realize there's a post on here similar to this but it didn't seem to help me... I recently bought an M-Audio M-track Plus with Pro Tools Express. I went through all the steps with iLok and all the steps the Mtrack manual told me to do to set up the interface with my computer, and ProTools still will not open. It says

"Unable to locate hardware. Make sure your hardware is connected and turned on. Click ''OK'' when the hardware is ready."

I connected my interface through usb and made sure my computer was recognizing the device, and still I can't open ProTools Express. Please help.

*I am running Windows 7 (4 GB, 64-bit)
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