[The golfer]

I finally reached Avid by phone. The support was great. now we just have to wait. It is just unfortunate that there is a problem submitting the Transfer of ownership from the account and that this problem is not fixed. I followed carefully every step on the transfer of ownership form but lost a whole day with this. It shouldn't be complicate if it was woking as it should. Attached is the error picture in case Avid would like to fix this.