[Marsdy]

Ouch indeed!!! Those violas need some work! What got me was the totally inadequate response from the EW guy who seemed in denial.

LASS tuning sounds fine to me, (I have the lite version,) but it's not super tight. I haven't felt the need to re-tune anything yet, (which you can do in Kontakt of course!!) I'm quite fussy too. I don't buy the "a little bit out of tune makes it sound more natural" argument.

You're stuck with tuning in HS until they choose to fix it and it seems hard work persuading them there's a problem in the first place!