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Old 04-21-2021, 07:55 PM
jonathan jetter jonathan jetter is offline
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Join Date: Jan 2004
Posts: 231
Default Re: system ID not accepted

Quote:
Originally Posted by DigiTechSupt View Post
Hello Jonathan,

Your Pro Tools Ultimate Update Plan is not showing the correct support entitlement. We have reported this to our team to fix it.

Best regards,
DTS
Thanks- I appreciate it.

In the meantime though, filed a support ticket via web on 4/17.

Still no response as of yet.

Is that delay related to the same problem?
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