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Old 12-23-2009, 05:33 AM
johnscott johnscott is offline
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Join Date: Dec 2009
Posts: 29
Default Installation problem

My Pro Tools 8.0 LE could not complete its installation following the steps from the Setup Guide.

Case 1:
Happens at the first time or after I have uninstalled and completely removed all Digidesign programs and files. After several "Continue Anyway" Windows dialogs the installation bar stops at the 5th block (Installing C:\...\Documentation\Pro Tools\Pro Tools Reference Guide.pdf) and an error message appears as follow:

Feature Transfer Error
Feature: Documentation
Component : Documentation - Pro Tools
File : D:\PROTOO~6\data2.cab
Error: Data Error (cyclic redundancy check)

Then click 'OK', the InstallShield Wizard does not change any.2 or 3 windows bounce in and out and an 'Initialization Error' dialog appear.

"This software requires installation of device driver TPkd and a reboot before running. Please reboot or reinstall the software."

Then the installShield Wizard shuts automatically.

Case 2:
Happens when I reboot and reinstall or reinstall the Pro Tools straightaway. No 'Continue Anyway' dialogs appear and the installation progress stops at the 4th block, with another rectangular saying that the device something is being installed.

My computer spec:
MBox 2 Mini, Pro Tools LE 8.0
Windows XP Professional Version 2002 SP3
AMD Athron II X 4 620
2.61 GHz, 3.61GB RAM
Using a SATA 1.5TB Seagate Hard Disk
Purchased a month ago

Thank you very much, I'm really confused and nobody I know have the same problem. I really don't know what to do or what else I can do. ^^
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