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Old 05-03-2021, 02:40 PM
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junkgear junkgear is offline
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Join Date: Jan 2012
Location: USA
Posts: 1,907
Default Re: Pro Tools Subscription missing under "My Products"

Did you purchase it under the same account you are logging in to check for it with?
Did payment post for your subscription? You should have received something like a receipt of payment.
Log out and back into your Avid account if you haven’t done so already.

If so, post back and I’ll try and escalate it for you.
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