[DonaldM]

Like a lot of folks I'm sure, 2 years ago I took advantage of the $99 special cross grade for PT to go the annual subscription route. And like I'm sure many of those who did the same, totally forgot that the $99 annual fee was only for the first 2 years. So, when renewal came up yesterday, I get a call from bank's fraud department wanting to know if I authorized a $319 transaction. When I found out it was Avid, I told them, yes, I do buy things from Avid, but no I hadn't spent $319 plus with them yesterday. So, I contacted Avid customer service via chat and someone named Pinky reminded me that my 2 year special deal was over and the renewal was now $299 plus tax and will be going forward.



HOwever, it also includes the complete Avid plugin bundle, which I had renewed separately back in August, so they refunded that.



I'm sure the 2 year deal was explained in the fine print at the time of the crossgrade...but I wish someone had reminded me like 2 or 3 months ago. Not accusing or blaming anyone here but myself for not paying closer attention.



Anyway, end of story. All renewed and up to date, too. For anyone else coming up on year 3...be prepared for a much bigger charge!