Thread: Pro Tools 12 isn't in my Avid account after I purchased an upgrade
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Old 12-13-2015, 06:53 AM
walter rohrbach walter rohrbach is offline
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Join Date: Oct 2006
Location: Zurich / Switzerland
Posts: 90
Default Pro Tools 12 isn't in my Avid account after I purchased an upgrade
Hi,
purchased the AnnualUpgrade plan (PT11-PT12) but did not get any iLok license nor can I see the software in my AVID account………
Did get two purchase confirmation eMails though………
help needed

best
Walter


--note for those that purchased from the Avid store, you should then go into My Products and Subscriptions in your Avid account and click on your Upgrade Plan product to select your previous license to complete the upgrade. See http://avid.force.com/pkb/articles/h...ActivationCard for more info. -j
Last edited by jeffro; 12-19-2015 at 03:21 PM. Reason: Activation info added.
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