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Old 09-06-2022, 09:51 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Why wasn't the expiration date of my bonus plug-in(s) updated after renewing my S

Found your account & product and that KB article isn't actually related here. All the licenses for your product were not in sync - including the PT bundle's Release Limit date. We should look into why this happened, but I synchronized your licenses to get you up and running now so you don't have to wait for that. I started a case for you.

Also escalated the issue of KB articles linking to themselves.
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