After a busy christmas I finally sat down to setup my icon platform M+ with my protools 2018.10.0 setup on my mac.
All pretty easy to setup, power, USB into mac, update the firmware to current 2.03 - use the platform M+imap app to update and connect.
Follow the online quick start from icon
https://s3.amazonaws.com/assets.icon...-Pro-Tools.pdf, setting the m+ mode to HUI inline with the 2.0 firmware changes
all pretty straight forward.
boot the m+ and protools, the faders slide once to "ready" position then I get a pro-tools error
"Pro Tools is unable to communicate with the HUI, Power-cycle the HUI and check it's connections, Note, if HUI is not in use, update the Peripherals dialog to prevent further warnings"
basically, I can't talk to your controller.
tried a few different USB cables (not got a huge amount of the type 2 cables spare same result.
Any one got their M+ working with 2.03 and pro-tools or seen this problem ?