Re: Refund
you did not buy from Avid, you bought from a retailer that bought it from Avid so your beef is with the reseller for a refund, part of what you paid is their markup (30~50%)
you say your near LA, if you bought from one of the reputable resellers in the LA area they should have provided you with support to get up and running
buying cheap online, you get what you get
also you may have the correct model of computer but I've done enough bulk batches to know that out of every 100 bought about 3% are just dogs and fail to work properly
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Thank you,
Craig
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