J
All normal. To enter the utility mode for a fader pack, press on each fader pack Shift/ADD +OPT(ALT)ALL+F4 ...You can adjust like the Main unit.
By the way are you on PT8? See my previous posts regarding channel matrix issues. Please let me know if you have issues. DIGI has not answered me via email, my support contract or calls. Guess they have more important problems than PC users.
Hope this helps.
M