Quote:
Originally Posted by anearforgear
Just chiming in here to say I'm having the same problem.
My details: Pro Tools Studio / MacMini 2018 / Big Sur (11.7)
Essentially the same thing happened when I tried to launch 2022.9 after having been successfully working in 2022.7 all day. My Pro Tools Studio annual upgrade/support plan was just renewed in August.
And now my iLok account (on both app and web) is showing either expired or missing Avid assets. The expiration date is listed as the date *just* before my renewal, so it seems to have rolled back to that date.
And now my Pro Tools is tanked until this is resolved. Help!
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...and like magic, I just logged into my iLok account (app) again and the app launched with an "auto sync" operation window briefly. Once that was gone and the main window was up I logged in and saw that the assets had been restored. All ok here now.
I will note that about 1.5-2 hours prior to this I did submit a ticket on iLok.com. Not sure if that had anything to do with it, but thought I'd mention it.