07-21-2020, 06:38 AM
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Member
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Join Date: Jan 2008
Location: New York
Posts: 356
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Re: Replacing Broken units
Quote:
Originally Posted by Southsidemusic
Understand you and your frustration 100%. I would feel the same if I was not getting the help I paid for and no one taking the responsibility so no worried and sorry for my tone in the reply aswell. Only had the best intentions in mind but written words sometimes doesn’t come across correctly
I have escalated your issue to Avid Tech Support and they will be able to help with this as we moderators cant see what they can see.
I will keep an eye on this and please feel free to PM me if you haven’t got any answer within 24 hrs so I can get back to them again. We will sort this out and I will do what I can to help
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