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Old 04-13-2020, 09:02 AM
rpmady rpmady is offline
Join Date: Apr 2020
Location: Baltimore, MD
Posts: 3
Default Re: Unable to control volume using computer controls

Originally Posted by JCBigler View Post
do you know what sound card in in your computer? Chances are, you don;t need to use ASIO4ALL as Protools 2019 will recognize most inboard Windows Sound devices with Windows 10. You can use the WDM audio for your built in sound card.

Alternatively, it's better to get an actual audio interface than to use the onboard audio of your computer. It will perform better, and sound better and give you better control over the audio.
The tech support is who recommended ASIO4ALL to me when they helped me with my problem.

I have an HP Envy and my sound card is Conexant SmartAudio HD.
Windows 10
Avid Pro Tools 2019.12
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