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Old 02-01-2022, 09:45 PM
mkruppa mkruppa is offline
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Join Date: Jan 2022
Location: Germany
Posts: 4
Default Re: Pro Tools perpetual license update plan new

Quote:
Originally Posted by jeffro View Post
Welcome to the community.


Would be best to start a support case to provide your info, but assuming I found the right account... it looks like you upgraded your license in 2016, and that bundle could be used for the upgrade/reinstatement you linked to. Please reply back with the case # if you start one.
Hello jeffro,

thanks for the reply. I just started a support case, I hope that I've chosen the right one. A bit confusing...

My case number is 04350520.

I think there was something like an update or so in 2016, but this was so long ago for me to remember...

thanks

Markus