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Old 11-28-2022, 06:37 AM
digiot digiot is offline
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Join Date: Nov 1999
Location: NYC,NY
Posts: 483
Default Re: Pro tools renewal

Quote:
Originally Posted by K Roche View Post
Ah OK so the Pro Tools 1 year subscription option with extra plugins that came bundled with Carbon----- that clears things up,,,, so according to cvicente22 (post #4) and the info in this link You should be able to renew your 1 year subscription https://avid.secure.force.com/pkb/ar...faq/Carbon-FAQ

If you scroll down aways you see this and the last sentence indicates that customers can at any point renew that subscription. BUT exactly how you do that or what your reseller was talking about,,, I have no clue sorry.
Yeah Avid is not making it easy to find the Carbon "renewal" I have been without a license since May(Perpetual parachute deployed after submitting a ticket). I also own an Ultimate license which is up to date.

This is what shows up in your account once the Carbon license lapses.

https://duc.avid.com/attachment.php?...1&d=1669646033

There is no option to renew. If the option was there I probably would have renewed by now
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