Quote:
Originally Posted by wickett
Hi I have just been told by a UK retailer that there is no grace period to renew my carbon subscription and I need to buy a new one. Can anyone clarify this for me please?
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Well first to clarify, there is no such thing as a Carbon Subscription ?
There is the Avid Carbon Hardware interface, and there is Pro Tools software which can be purchased or renewed (depending entirely on which software you are actually talking about) if you all ready owned Pro tools and if you kept it current.
So which software are you referring too as a subscription and can you provide a screen shot of your account page with whatever PT software you are referring to Your software options should be listed there ..
For example My Avid account "Ultimate" page shows I have two options I can renew my PT Ultimate license (which I have kept current for years now) for $399 which is what I will do...
OR I could purchase a PT Ultimate SUBSCRIPTION license for $599 which I won't do
