Quote:
Originally Posted by markus8197
Hi, I am having the same problem using Windows 10. I have 3x S1 units and a dock connect to a switch box. Recently I had to replace one of th S1 units to a new one and previously all of them worked fine but now the new one is bringing uo the same message. I have tried changing cables and different ports and double checked that the S1 is in DHCP mode.
In EU control this particular S1 unit is saying: "click Show Info" when as the other ones are just saying available.
When I click to see more ifno it says:
MAC: 00-A0-7E-17-20-6C
IP 192.168.1.20:49168
Avid S1-206C is having connection issues.
Please turn Avid S1-206C off and on again.
Then drag Avid S1-206C into the My Surfaces list.
Note that when your device returns to the All Surfaces list, it will still show "Click Show Info" until it is put back into the My Surfaces list.
Did the original poster find a solution and what could be the solution please?
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If you power on just this new S1 does it connect OK ?