Re: Open Files
Hey Fajita,
That's a great way to make friends with someone you want something from...
If you haven't already tried the things suggested, you should also verify that there are no other copies of older versions of AudioVision on your system.
There was a problem with a an older version of AudioVision where, in some isolated instances, it could either post this error message and/or delete one of the media files that AV uses from it's supporting files folder (such as the "Media Offline" media that is displayed when your sequence is trying to playback a video clip that is offline).
Your best bet is to go through your entire system and
- trash ALL copies of AudioVision.
- Use the AudioVision 4.1 installer to install AudioVision (using the installer installs and/or updates all of the utilities and updaters that come with AV)
- upgrade to 4.1v8, available here on the Digi website.
- You will now have two versions of AV on your system, 4.1 and 4.1v8.
- Trash 4.1 and it's supporting files folder, settings folder, etc.
See if that doesn't make a difference, if not give Tech Supt a call
Or
Don't quit AV.
Thanks,
Jon Connolly
|