Quote:
Originally Posted by kisvn
Hi, I got this message in pro tools when I clicked on the "control" key while selecting a track: Assertion in "/Users/autobld/gitlabci/PT/release/2022/r3/ProTools/NewFileLibs/Sys/MacOS/Sys_FileLocMacOS.cpp", line 241.
I can't access the track's options so I can't do anything and I don't know what to do.
I just deleted everything and im downloading it again.... I work on IOS btw.
if anybody knows how to fix this plz reach out!
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No you are not working on iOS, Pro Tools does not run on iOS/iPhones your Mac is running macOS.But where is that info about your system?
Deleting and reinstalling Pro Tools is almost guaranteed a waste of time. Software installed one way before, it's going to install the same way again.
As has been explained on DUC a fair amount. When you get an assert error message, google it, ignore the line number. That most likely get you close to info about the specific error, e.g.....
e.g.
https://www.google.com/search?q=%22S....cpp%22+assert
You should already have done standard troubleshooting (what sw_rec pointed to,,.. aka "help us help you" up the top of every DUC web page).