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Old 05-17-2022, 11:34 AM
eightamrock eightamrock is offline
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Join Date: Apr 2020
Location: United Stats
Posts: 78
Default Re: Carbon losing communication

Quote:
Originally Posted by dominicperry View Post
Chris - I haven't had this problem myself, but there have been a number of updates in PT and MacOS to address this.
While I'm not recommending you update from Catalina - my Mac Pro is staying on 10.15.7 - there are things related to this problem in both Big Sur and Monterey.

eightamrock - I see you are on the latest version of Monterey to be supported, but you don't say what version of PT you are using - the latest one (2022.4) has some Carbon firmware upgrades to address this issue. You could even do the firmware upgrade and then go back to using the earlier version of PT, which may help.

Dominic
Sorry, yes Im using 2022.4. I was previously having an issue where the connection would drop regularly and I'd have to reboot pro tools, the computer, and the carbon to get things back online. That was resolved.

The above issue is new and has only happened once when. I should note I was NOT in PT when it happened. I was using the Carbon for a zoom call. LOL
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