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Old 04-27-2022, 08:02 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: GrooveCell and SynthCell Licenses Missing

Quote:
Originally Posted by Defekt View Post
Hello.

I have a perpetual Pro Tools Ultimate license with an active support plan. I believe that qualifies me for Groovecell and Synthcell but I don't appear to have licenses in my account. Am I missing something?

Thanks!
Sorry for the wait... this is explained in avid.secure.force.com/pkb/articles/FAQ/Pro-Tools-Tiers
How are GrooveCell and SynthCell virtual instruments authorized?
They are authorized by iLok licenses. These licenses are tied to your Subscription or Software Updates + Support Pan. Avid began depositing these on Apr 22 (in advance of the release) and is expecting all deposits to be completed by the end of April. Please watch your iLok account for these licenses.
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