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Old 01-25-2022, 01:08 PM
CharlesHaydonHicks CharlesHaydonHicks is offline
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Join Date: Jan 2022
Location: London
Posts: 1
Default Re: Big Sur Update - Graphics lag and can't reorder tracks

Hi Avid,

We are still experiencing these issues severely and it's impacting workflow at the studio.

We upgraded the main studio computer to a brand new MacPro 7,1 Tower with 192GB of RAM, 16-Core Intel Xeon W, 3.2Gz. Pro Tools 2021.12.1 installed.

It shipped with Big Sur 11.3.2 and we built a completely clean install of our Pro Tools rig from scratch. No TimeMachine and no MigrationAssisstant were used in the making of this build

Sadly the graphics are extremely buggy, lots of black blotches on the screen when scrolling, flashing white suddenly across the screen, and things like resizing tracks is so slow. Pro Tools is also crashing frequently. Overall it just feels like Pro Tools is running slow, it's like we are using an old clogged up MacBook!

The overall ProTools user experience is far faster, slick and smooth on our previous studio machine - a MacPro 2013, with processors almost 10 years older, and less than half the RAM (this is running on Mojave)

The critical difference seems to be BigSur compatibility with Pro Tools.

Can anyone from Avid please advise and reassure that updates are upcoming soon to fix all these issues?

We would love to talk in more detail with someone about it so we can resolve things.

Charles Haydon Hicks
Mix assistant to Dan Grech-Margaret

Thanks
Charles
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